Emergency Decisions

County Commissioners Larsen Jay and Kim Frazier at Thursday's meeting.

County Commissioners ask pointed questions about the proposed new ambulance contract and its recipient, corporate giant AMR.

Knox County Chooses AMR

AMR ambulance

The county would pay $2.1 million a year for ambulance service under a recommended contract with its existing provider.

An Unsustainable System

Map showing three Knox County service sectors for the ambulance contract.

As Knox County prepares to enter a new ambulance contract, a report lays out the problems with the current one — and why fixing it will cost more.

State of Emergencies

AMR ambulance

As Knox County prepares to bid out its ambulance contract for the first time in a decade, we look at two potential bidders.

Fighting Level Zero

A blurry image of an ambulance driving down a street at night.

AMR, Knox County’s ambulance provider, is struggling to keep enough vehicles on the road as wait times at emergency rooms grow.

Priority Care

AMR ambulance

To get more wheels on the road, Knox County allows its ambulance contractor to answer less urgent calls with basic-level service.